jagat Privacy Policy

This page describes what we collect when you use jagat and how we keep that data protected. We at jagat take your privacy seriously. We collect only the information necessary to operate our platform, verify your identity, process payments, and comply with applicable law. We do not sell your data to third parties, and we do not share your account information with marketing partners without your consent.

Our privacy commitment applies across our entire platform—whether you wager on Liga 1 matches, play live blackjack, deposit via DANA or e-wallet, or access jagat from Jakarta, Surabaya, Bandung, Medan, or Semarang. This policy explains what data we collect, how we use it, who may access it, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on jagat

We collect data in three categories: account information, transaction data, and activity logs. When you sign up for jagat, we request your email address, password, full name, date of birth, phone number, and residential address. This information is required to create your account and verify your identity before your first withdrawal.

When you deposit or withdraw, we collect transaction details: payment method, amount, timestamp, and status. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction reference and confirmation. We do not store full payment card details on our servers; payment processing is handled by secure third-party gateways.

We track your activity on jagat: which games you play, how much you wager, your winnings and losses, your tier progression, and your referral history. This activity data helps us calculate your weekly cashback, tier points, and promotion eligibility. We also log your login timestamps, device information (browser, OS, IP address), and support interactions.

How We Use Your Data

We use your account information to verify your identity, process your deposits and withdrawals, and communicate with you about your account. Your email is used for login, password resets, promotional notifications, and support responses. Your phone number may be used to verify two-factor authentication or contact you in case of suspicious account activity.

Transaction Data

Used to process deposits, withdrawals, and settlements. Retained for audit trails and compliance with financial regulations.

Activity Logs

Used to calculate cashback, tier progression, and referral bonuses. Also used to detect fraud and account abuse.

Device Data

IP address and browser information help us identify suspicious login attempts and prevent unauthorized access.

Promotional Data

We may send you emails about new games, promotion calendars, and tier milestone achievements. You can opt out in your account settings.

We do not use your data to profile you for advertising or sell it to data brokers. We do not share your gaming history with third parties. We do not use your name or likeness in marketing without explicit consent. Our use of your data is strictly limited to platform operations, regulatory compliance, and fraud prevention.

Third-Party Processors and Data Sharing

Our servers may sit outside your jurisdiction. Data transmitted from jagat may be processed in other countries that have different data-protection laws. By using jagat, you acknowledge that your data may be transferred internationally for processing and storage. We apply standard encryption (TLS/SSL) to protect data in transit.

We may be required to share your data with legal authorities, regulators, or law-enforcement agencies if compelled by legal process (court order, government request). We will comply with such requests to the extent required by law, but we will not voluntarily share your data with government agencies without legal compulsion.

We do not share your account information with other jagat users, and we do not display your identity to other players at live dealer tables or in sportsbook communities. Your account is private to you.

Cookies and Tracking

Our jagat platform uses cookies to remember your login session, store your language preference, and track your navigation within our site. These are functional cookies essential to platform operation. You cannot disable them without losing access to your account.

We may use analytics cookies to understand how players use jagat—which games are popular, which features need improvement. This information helps us optimize our platform. You can disable analytics cookies in your browser settings without affecting account functionality.

We do not use third-party tracking cookies for retargeting or cross-site advertising. We do not sell your browsing data to advertising networks. Our cookie policy is published in your account settings and can be reviewed at any time.

Your Rights and Data Access

You have the right to access your personal data on jagat. You can download a copy of your account information, activity history, and transaction records by contacting our support team. You have the right to correct inaccurate information—if your address or phone number changes, update it in your account settings.

You have the right to request deletion of your account and associated data, subject to our legal obligations. Some data (transaction records, KYC verification) must be retained for financial compliance and anti-money-laundering purposes, typically for five years. Other data (marketing preferences, device logs) can be deleted upon request.

To exercise your rights, contact our support team via email or live chat. Provide your account details and specify what data you wish to access or delete. We will respond within a reasonable timeframe, typically within 14 business days.

Security and Data Protection

We at jagat protect your data with industry-standard encryption, firewalls, and access controls. Our servers use TLS 1.2 or higher for all data in transit. Passwords are hashed (one-way encrypted) and never stored in plain text. Your KYC documents are encrypted and stored on secure servers with restricted access.

We recommend you protect your jagat login credentials with a strong password and enable two-factor authentication if available. Do not share your password with anyone. If you suspect your account has been compromised, change your password immediately and contact support.

While we implement extensive security measures, no system is non-specific info secure. We cannot guarantee absolute protection against all attacks. However, we monitor our systems for breaches and will notify you if your data is compromised in a security incident.

Contact and Policy Updates

If you have questions about our privacy practices, contact our support team via email or live chat. Our support page provides current contact details and response windows. We will address your privacy concerns promptly.

We may update this privacy policy periodically as our platform evolves or legal requirements change. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of jagat after a policy update constitutes acceptance of the new terms.

Your privacy is integral to the jagat experience. We are committed to transparent data practices, secure storage, and respect for your personal information.